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Privacy Policy

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Submit our contact form

  • Request a quote or estimate

  • Schedule an appointment

  • Sign up for SMS notifications

  • Communicate with us via phone, email, or text

Information collected includes:

  • Name (first and last)

  • Phone number

  • Email address

  • Physical address

  • Project details and service requests

  • IP address and browsing data (through cookies and analytics)

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests

  • Schedule and confirm appointments

  • Send appointment reminders and service updates via SMS and email

  • Provide quotes and estimates

  • Improve our services and customer experience

  • Analyze website traffic and user behavior

  • Send promotional offers (you may opt out at any time)

  • Fulfill contractual obligations

  • Comply with legal requirements

SMS Communication

By providing your phone number, you consent to receive SMS messages from L&J Landscape including:

  • Appointment confirmations and reminders

  • Project updates and scheduling changes

  • Service-related notifications

  • Promotional offers (optional - you can opt out while still receiving service messages)

Message frequency varies. Message and data rates may apply based on your carrier plan.

To opt out: Reply STOP to any message to unsubscribe from SMS communications.

For help: Reply HELP or contact us at 843-455-6820

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., SMS platform providers, scheduling software, payment processors). These parties are contractually obligated to keep your information confidential.

  • Legal requirements: We may disclose your information if required by law, court order, or government regulation.

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies (including Meta Pixel) to:

  • Analyze website traffic and user behavior

  • Improve user experience and website functionality

  • Measure advertising effectiveness

  • Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Data Security and Handling

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data storage with encryption

  • Access controls limiting who can view your information

  • Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data retention: We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request that we correct inaccurate or incomplete information

  • Deletion: Request that we delete your personal information (subject to legal retention requirements)

  • Opt-out: Unsubscribe from marketing communications (SMS, email) at any time

  • Data portability: Request a copy of your data in a portable format

To exercise these rights, contact us at landjlandscape843@gmail.com or 843-455-6820.

Third-Party Links

​Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

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